Delivery

We make your purchase as quick and simple as possible so that you immediately know the total cost of your order and without the need to follow-up with delivery costs.  During checkout, the cost of postage and packaging will be added based on the shipping method you have selected.  

Delivery costs are calculated on the total weightof the items in the shopping basket and the country destinmation.  In the vast majority of cases the standard charge will accurately reflect costs incurred.   However, the multiple alternatives around package size or destination sometimes means that we can utilise a lower cost than estimated in the standard charge.  In these instances, where actual costs are signifcantly less than the standard charge and payment is by credit card, we will refund excess cost directly to your card subject to our standard minimum charge.  In exceptional circumstances, we will notify you where the delivery charge needs to be increased from our standard charge. 

All orders are dispatched from our UK warehouse and we aim to dispatch within 24 hours of order receipt.

Your order will be securely packaged to provide the maximum possible protection against damage in transit.

All orders are dispatched at buyers risk.  

UK Deliveries

For UK deliveries we offer Royal Mail First Class Recorded Signed For and Courier Delivery.  Both aim to deliver on the next working day after dispatch. 

Our experience is that Royal Mail First Recorded Class Signed For provides the best service, with speed of delivery and security should any issue arise.  Although other methods are limited by weight and provide only marginal savings, please contact us should you wish to use another Royal Mail delivery service.  Our minimum postage and packaging charge is £2.50.

Our Courier rates are subsidised to make you book buying as economical as possible.  For packages up to 5kg cost is £7.50.  Please note that courier packages to Northern Ireland, Scottish and Channel Islands cannot be despatched within this courier rate and we will contact you regarding the shipment if you have selected courier delivery to these areas.

Worldwide Deliveries

Airmail or Courier delivery is available for shipping to two zones, Europe and the Rest of the World. 

Royal Mail aims to deliver Airmail to Europe within three days and Worldwide within five days.  However, in our experience delivery of parcels is more normally around double these times.  We obtain a Certificate of Posting but do not normally send by tracked postage; this is due to the additional cost and because for most countries the tracking is only to the point of leaving the UK and not to final destination. 

Courier delivery aims for next working day to most parts of Europe and within three days for many counties outside Europe.

As noted above, our standard rates cannot possibly cover all countries and restrictions and we will advise where you order cannot be fulfilled within the standard shipping charges.